FAQ
What’s your booking policy?
Guarantee availability, booking is required 6 hours prior to pick up time.
Booking at shorter notice is available on request, please call or text us on 0432315260 Australia or +61 432 315260 International.
Do you accept credit card payments?
Yes, we accept all major credit cards: All reservations require prepayment, and we accept all major credit cards and processed through via secure payment WooCommerce.
How do I get Booking Confirmation?
Once we receive your booking information and your payment processed. Your booking is confirmed also if you login into my account you will be able to see the completed status front of your booking. It means the booking is confirmed. As shown below example:
Order Date Status Total Actions
#9224 March 1, 2023 Completed $100.87 for 1 item VIEW
Is my Chauffeur will wait for me at Sydney Domestic Airport and Sydney International Airport?
Yes, we provide Sydney Airport transfer service until we pick you up from Sydney Domestic Airport and Sydney International Airport. Our driver will regularly check the details of the flight as specified in the reservation and track the flight landing time.
How do I get Refund in the emergency situation or cancellation of my travel plan?
If you send us a cancellation email 2 hours before the pick-up time, a full refund will be issued. If your pickup from Sydney Airport and 6 hours before if your pickup from Sydney suburbs.
Is my payment safe?
Yes, because we use a third-party secure payment service provided by WooCommerce, your online payment is secure.
Can I change the booking time without paying extra?
Yes, you can change the booking time 6 hours before the pick-up time.
What is the best method for contact management?
In terms of booking, the best way is to use our booking form. For any other questions, please contact:0432315260